Loading...

服務及隱私權條款|Privacy Policy Template

非常歡迎您光臨本網站。為了讓您能夠安心使用本網站的各項服務與資訊,特此向您說明本網站的服務條款與隱私權保護政策,以保障您的權益,請您詳閱下列內容:

一、隱私權保護政策的適用範圍

隱私權保護政策內容,包括本網站如何處理在您使用網站服務時所蒐集到的個人識別資料。隱私權保護政策不適用於本網站以外的相關連結網站,也不適用於非本網站所委託或參與管理的人員。

二、個人資料的蒐集、處理及利用方式

當您造訪本網站或使用本網站所提供之功能服務時,我們將視該服務功能性質,請您提供必要的個人資料,並在該特定目的範圍內處理及利用您的個人資料;非經您書面同意,本網站不會將個人資料用於其他用途。

本網站於您使用會員註冊、訂單結帳、服務信箱、問卷調查、退款申請等互動性功能時,會保留您所提供的姓名、電子郵件地址、聯絡方式、付款資料、退款銀行帳號、身分證號或統一編號(僅作為退款驗證及稅務用途)及使用時間等。

於一般瀏覽時,伺服器會自行記錄相關行徑,包括您使用連線設備的 IP 位址、使用時間、使用的瀏覽器、瀏覽及點選資料記錄等,作為我們優化網站服務的參考依據。此紀錄為內部應用,決不對外揭露。

為提供更精確的服務,我們會將收集的問卷或交易資料進行統計與分析。統計結果僅供內部研究或於必要時對外公佈,但不涉及特定個人資料。

三、資料之保護

本網站主機設有防火牆、防毒系統等資訊安全設備及必要防護措施,確保您的個資安全。僅限授權人員接觸個人資料,所有人員均簽署保密協定。若違反保密義務者,將依法追究。

若因業務需要委託其他單位提供服務時,本網站亦會要求其遵守保密義務,並採取監督與檢查措施以確保資料安全。

四、網站對外的相關連結

本網站的網頁可能提供其他網站之連結。您可經由本網站所提供的連結,點選進入其他網站。但該連結網站不適用本網站的隱私權保護政策,您需參閱該網站之隱私權政策。

五、與第三人共用個人資料之政策

  • 經由您書面同意。
  • 法律明文規定。
  • 為免除您生命、身體、自由或財產上之危險。
  • 與公務機關或學術研究機構合作,基於公共利益為統計或研究而有必要,且資料經處理無從識別個人。
  • 您在網站上之行為,違反服務條款或可能損害網站與其他使用者權益時,為辨識、聯絡或採取法律行動所必要。
  • 有利於您的權益。

若本網站委託廠商協助蒐集、處理或利用個人資料,將善盡監督管理之責,確保其遵守保密與安全義務。

六、Cookie 之使用

為提供您最佳的使用體驗,本網站會於您的裝置中放置並取用 Cookies。若您不願接受 Cookie 寫入,可於瀏覽器設定中提高隱私權等級以拒絕 Cookie,惟部分功能可能因此無法正常運作。

七、交易條款與退款政策

(一) 預購商品

本網站販售之商品多屬「代購預購性質」,係由本公司依消費者委託,代為向海外/第三方供應商採購。由於屬委任採購服務,訂單成立後即代表同意本公司代為執行採購程序。此類商品因具專屬委託及非即期庫存特性,不適用《消費者保護法》第 19 條七日無條件退貨規定,下單後不得取消、變更或退貨。

(如消費者仍希望退回原付款,得扣除退款所需必要費用(包含金流的轉帳手續費15元及金流本身收取的訂單總價1%手續費)後辦理,並需提供銀行帳號、身分證字號或統一編號供退款驗證。)

(二) 現貨商品

部分商品為本公司事先採購之庫存現貨,該類商品皆會標註現貨二字,此類商品適用《消費者保護法》第 19 條七日鑑賞期。您可於收貨次日起七日內申請退貨,惟商品須保持完整(含包裝、附件、發票、贈品等)。退貨經審核通過後,退款原則如下:

  • 預設以「購物金」退回至會員帳戶;
  • 若您選擇原路退款,請提供:
    • 戶名(須與訂購者一致)
    • 銀行代碼與帳號
    • 身分證字號或統一編號(僅作退款及稅務用途)
  • 若您未於期限內提供完整資訊,系統將自動以購物金退款。

(三) 特殊條款商品

部分商品(如限量預購、特別活動套組、展演票券、或明確於商品頁中註記「不適用退貨」、「最終販售」等)因其特殊性質或限時供應條件,將依商品頁面之說明為準。
若商品頁另有特別標註,其退換貨及退款條件將優先於本條款適用。
下單前請務必詳閱商品頁之內容與規範,購買即視為同意該特別條款。

購物金可抵用未來消費,不具現金性質、不得轉讓或兌現。使用期限依系統公告,逾期自動失效。
退貨衍伸的運費將由消費者承擔

八、隱私權保護政策之修正

本網站隱私權保護政策將因應法令或服務需求隨時修正,修正後條款將刊登於網站上。若涉及會員權益重大變更時,將以公告或電子郵件方式通知。

九、法律適用與管轄

本條款以中華民國法律為準據法。如有爭議,雙方同意以 台灣台北地方法院 為第一審管轄法院。

 


 

Welcome to our website. To ensure your trust and protect your rights, we hereby explain our Terms of Service and Privacy Policy. Please read the following carefully before using any of our services.

1. Scope of the Privacy Policy

This Privacy Policy explains how this website handles personal data collected when you use our services. The policy does not apply to external websites linked from this site or to personnel not commissioned or managed by this website.

2. Collection, Processing, and Use of Personal Data

When you visit or use our services, we may ask you to provide necessary personal information depending on the nature of the service. Your data will only be used within the specific purpose scope, and without your written consent, it will not be used for other purposes.

When you register as a member, place an order, contact customer service, participate in surveys, or request a refund, we will collect and retain the information you provide, including your name, email address, contact details, payment information, refund bank account, national ID number, or business tax ID (for refund verification and tax purposes only), and timestamps of usage.

When you browse this website, our servers automatically record certain information such as your device’s IP address, access time, browser type, browsing behavior, and click records. These logs are used internally to improve our services and will not be publicly disclosed.

To provide accurate service, we may compile and analyze collected data such as surveys or transaction records. The statistical results or explanatory texts derived from these analyses are used internally or disclosed publicly when necessary, but they do not involve identifiable personal data.

3. Data Protection

Our servers are equipped with firewalls, antivirus systems, and other necessary security measures to protect your data. Only authorized personnel may access your personal information, and all personnel have signed confidentiality agreements. Violations will be subject to legal consequences.

When outsourcing certain services to other entities, we require them to comply with strict confidentiality obligations and implement necessary supervision to ensure data protection.

4. External Links

This website may provide links to other websites. When you access these sites, please note that their privacy policies are independent of ours, and you should refer to their respective privacy policies.

5. Policy on Sharing Personal Information with Third Parties

  • With your written consent.
  • As required by law.
  • To prevent danger to your life, body, freedom, or property.
  • When cooperating with public agencies or academic institutions for public interest research or statistics, and data is anonymized to prevent personal identification.
  • When your behavior on the website violates our Terms of Service or endangers others, disclosure may be necessary to identify, contact, or take legal action.
  • When it benefits your legitimate interests.

If this website entrusts third-party vendors to collect, process, or use your personal data, we will properly supervise and manage them to ensure compliance with confidentiality and security obligations.

6. Use of Cookies

To provide the best experience, this website stores and accesses cookies on your device. You can set your browser’s privacy level to refuse cookies, but this may prevent certain functions from working properly.

7. Transaction Terms and Refund Policy

(1) Pre-Order Products

Most products on this website are of a pre-order or agent-purchase nature, meaning we act as an intermediary to purchase goods from overseas or third-party suppliers on your behalf. As these are commissioned procurement services, placing an order signifies your consent for us to proceed with the purchasing process. Due to the exclusive and non-stock nature of such items, the 7-day unconditional return policy under Article 19 of the Taiwan Consumer Protection Act does not apply. Once confirmed, orders cannot be canceled, modified, or refunded.

If the consumer still wishes to receive a refund to the original payment method, the refund will be processed after deducting the necessary handling fees (including a bank transfer fee of NT$15 and a 1% transaction fee charged by the payment provider based on the total order amount). The consumer must also provide their bank account details, national ID number, or business registration number for refund verification.

(2) In-Stock Products

Some products are pre-purchased in advance and labeled as “in-stock.” These products are eligible for the 7-day appreciation period under Article 19 of the Taiwan Consumer Protection Act. You may apply for a return within seven days of receipt, provided that the product remains complete (including packaging, accessories, invoices, and gifts). Upon approval, refunds are processed as follows:

  • By default, refunds are issued as store credit.
  • If you prefer a direct refund, please provide:
    • Account holder name (must match the purchaser)
    • Bank code and account number
    • National ID number or business tax ID (for refund and tax purposes only)
  • If you fail to provide complete refund information within the specified time, the system will automatically issue the refund as store credit.

(3) Special Terms for Certain Products

Certain items (such as limited pre-orders, exclusive event bundles, concert tickets, or products explicitly marked “non-returnable” or “final sale” on the product page) have special terms or limited availability. Such items will follow the conditions stated on the product page.
If special refund or return policies are provided on the product page, those terms shall take precedence over these general policies.
Please carefully review all information and terms on each product page before purchase; placing an order constitutes acceptance of the special terms listed.

Store credit can be used for future purchases, is non-cashable, non-transferable, and cannot be exchanged for cash. Expiration dates are specified on the website, and expired credit cannot be restored.

8. Revisions to the Privacy Policy

This website’s Privacy Policy may be updated in response to changes in law or business needs. Revised terms will be published on the website. If major changes affecting user rights occur, notifications will be made via public announcement or email.

9. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of China (Taiwan). In case of disputes, both parties agree that the Taipei District Court, Taiwan shall be the court of first instance.

最後更新日期:2026/03/23